FREQUENTLY ASKED QUESTIONS
How do I place an order?
Orders can be placed via our website, you can email us at firstname.lastname@example.org or call us on 01568 630250.
Where do you deliver to?
Please look at our Delivery Area page. This covers the vast bulk of our delivery locations. If your location is not listed then please contact us before placing your order to check we can still deliver. There may be a charge for delivery of small orders or to locations outside of our usual area.
How do I pay for my order?
Payment is due when we deliver to you and we can accept payment in cash or by card. Sorry, we don't accept Amex. If you want to pay by BACS then this can be arranged but payment will need to be made before we deliver.
When and where can I let fireworks off?
Currently the law allows fireworks to be used all year round between 7.00am and 11.00pm except for specific nights in the year such as midnight for Bonfire Night (5th November), and 1.00am for New Years' Eve, Diwali and Chinese New Year.
You can let fireworks off from your own land/property. You can also use another person's land/property if you have their permission. You MUST NOT lite fireworks in any public space or from the highway. See The FIrework Code for more full details.
Who can buy fireworks?
Any adult aged 18-years or over can purchase fireworks. It is against the law to sell fireworks to anyone under the age of 18-years. We operate a strict policy that will require photographic ID for any person who appears to be under 21-years at the time of delivery.